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CUSTOMER SUPPORT
Welcome to ORIGINALS by Ogette beauty customer support. Our representatives and beauty advisors are available to assist you with any inquiries or product recommendations.
REPRESENTATIVES AND BEAUTY ADVISORS AVAILABILITY
Our representatives and beauty advisors are available to assist you:
MON-FRI: 8am - 9pm
SAT-SUN: 8am - 9pm
EMAIL US
You can email with our representatives and beauty advisors for any assistance:
Any time
FREQUENTLY ASKED QUESTIONS
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What are the shipping options available?We offer various shipping options including standard, expedited, and overnight shipping. You can select your preferred shipping method at checkout. Shipping costs and delivery times will vary based on your location and the chosen shipping option.
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What is your return policy?We accept returns and exchanges within 30 days of purchase. Products must be unused and in their original packaging. To initiate a return or exchange, please contact our customer service team with your order details.
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What ingredients are used in your handmade beauty products?Our handmade beauty products are crafted using natural ingredients such as shea butter, coconut oil, essential oils, and other plant-based components. We prioritize quality and transparency, ensuring that all ingredients are listed on our product labels.
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How should I store my handmade beauty products?To ensure the longevity of your handmade beauty products, store them in a cool, dry place away from direct sunlight. Proper storage will help maintain the quality and effectiveness of the products.
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What payment methods do you accept?We accept a variety of payment methods including credit cards, PayPal, Google Pay, Apple Pay, and Afterpay. You can choose your preferred payment method at checkout.
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